Terms of Service

STILTZ OF SOCAL NORTH, INC., doing business as Stiltz SoCal North / Stiltz Lifts of California
Effective Date: September 8, 2026

SMS Messaging Terms & Compliance

Program Description:

Our SMS messaging program sends text messages to customers and prospective customers who request information about Stiltz home elevators, submit a quote request, or schedule a consultation through https://stiltzliftsofcalifornia.com or one of our online forms.

Messages may include responses to inquiries, quote follow-ups, consultation confirmations, appointment reminders, rescheduling notices, project updates, customer-support communications, and promotional offers when separately authorized.

Customers will receive SMS messages only after affirmatively opting in through our website, an online form, or another documented consent method.

Consent to Receive Messages:

By providing your mobile phone number and opting in, you authorize Stiltz Lifts of California / Stiltz SoCal North to send text messages to the number provided, including messages sent using automated technology.

Consent to receive marketing text messages is not a condition of purchasing any product or service.

Cancellation Instructions:

You may cancel the SMS service at any time by replying “STOP” to the number that sent you the message.

After sending “STOP,” you may receive one final message confirming that you have been unsubscribed. You will not receive additional SMS messages unless you opt in again.

Support Information:

If you need assistance with our messaging program, reply “HELP,” email us at [email protected], or call +1 323-839-4805 during regular business hours.

Carrier Liability:

Wireless carriers are not responsible for delayed or undelivered messages. Message delivery is subject to network and carrier availability.

Message and Data Rates:

Message and data rates may apply to messages sent to you and received from you.

Message frequency varies depending on your inquiry, appointments, project activity, and interactions with our business. Contact your wireless provider for information about your text and data plan.

Supported Carriers:

Our SMS program is intended to work with major United States wireless carriers, including AT&T, T-Mobile, Verizon, and most regional carriers. Service availability is not guaranteed on every device or network.

Age Restriction:

You must be at least 18 years old or have permission from a parent or legal guardian to participate in our SMS program.

Privacy Policy:

For information about how we collect, use, disclose, and protect personal information, please review our Privacy Policy at:

https://stiltzliftsofcalifornia.com/privacy-policy

We do not sell or share mobile phone numbers, SMS opt-in information, or consent records with third parties or affiliates for their marketing or promotional purposes.

We comply with applicable laws and regulations governing text-message communications, including the Telephone Consumer Protection Act (TCPA) and applicable CTIA guidelines.

General Terms

This website, https://stiltzliftsofcalifornia.com (“Site”), is owned or operated by Stiltz Lifts of California / Stiltz SoCal North (“Company,” “we,” “us,” or “our”).

By accessing or using this Site, submitting a form, requesting a quote, or communicating with us, you agree to these Terms of Service and our Privacy Policy.

If you do not agree to these Terms, please do not use the Site.

We may revise these Terms periodically. Updated Terms will be posted on the Site with a revised effective date. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.

Services and Quote Requests

We provide information, consultations, estimates, sales assistance, installation coordination, and related support for Stiltz home elevators.

Information displayed on the Site is provided for general informational purposes. Product availability, specifications, pricing, installation requirements, and timelines may vary depending on your property, location, selected model, permit requirements, and other project-specific conditions.

Submitting a form or requesting a quote does not create a binding agreement or guarantee that a particular home elevator can be installed at your property.

A home assessment, inspection, or consultation may be required before final pricing, installation suitability, and project requirements can be confirmed.

A binding agreement is created only when the applicable parties sign a separate purchase, installation, or service agreement.

Property and Installation Requirements

Home-elevator installation may depend on structural conditions, available space, electrical requirements, local building codes, permits, inspections, manufacturer specifications, contractor availability, and other property-specific factors.

You are responsible for providing accurate property and project information and allowing authorized access to the property when reasonably required.

Additional work, costs, or scheduling changes may be necessary if previously unknown conditions are discovered during the assessment or installation process.

Any project-specific terms contained in a signed purchase, installation, warranty, or service agreement will control if they conflict with these website Terms.

Product Information

We make reasonable efforts to provide accurate information about Stiltz home elevators. However, product descriptions, measurements, specifications, features, colors, photographs, availability, and estimated installation times may change or contain errors.

Images displayed on the Site are for illustrative purposes and may not represent the exact product, configuration, appearance, or completed installation at your property.

Current manufacturer documentation and the terms of your signed agreement will control over general information displayed on the Site.

Acceptable Use

You agree not to:

Use the Site for an unlawful, fraudulent, or abusive purpose

Submit false, incomplete, or misleading information

Attempt to interfere with the Site’s operation or security

Introduce viruses, malware, or other harmful code

Attempt to gain unauthorized access to systems or information

Copy, scrape, reproduce, or commercially exploit Site content without authorization

Impersonate another person or misrepresent your identity or affiliation

Use the Site in a manner that violates another person’s rights

We may restrict or terminate access to the Site if we reasonably believe these Terms have been violated.

Intellectual Property

The Site and its content, including text, graphics, photographs, videos, page designs, and other materials, are owned by or licensed to us and are protected by applicable intellectual-property laws.

The Stiltz name, product names, logos, trademarks, product images, and related materials may be owned by Stiltz Limited or their respective owners.

You may use the Site only for personal, noncommercial purposes related to evaluating our products or services. You may not copy, modify, distribute, or commercially use Site content without written permission from the applicable owner.

Third-Party Links and Services

The Site may contain links to websites, tools, or services operated by third parties.

We do not control and are not responsible for the availability, security, accuracy, content, or privacy practices of third-party services. Your use of those services may be subject to their own terms and privacy policies.

No Professional Advice

Information provided on the Site does not constitute architectural, engineering, construction, medical, accessibility, legal, financial, or other professional advice.

You should consult appropriately qualified professionals regarding structural suitability, building codes, permits, accessibility requirements, medical needs, financing, and other matters specific to your circumstances.

Disclaimer of Warranties

To the fullest extent permitted by law, the Site and its general content are provided on an “as is” and “as available” basis.

We do not guarantee that the Site will always be available, uninterrupted, secure, accurate, or free from errors or harmful components.

Product, workmanship, and installation warranties, if applicable, are provided only under the relevant manufacturer documentation or separately signed customer agreement.

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

Limitation of Liability

To the fullest extent permitted by law, the Company and its owners, employees, contractors, partners, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your access to or use of the Site.

This limitation does not apply where liability cannot legally be excluded or limited.

Rights and remedies relating to purchased products, installations, warranties, or other services will be governed by the applicable signed agreement and applicable law.

Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

Any dispute relating solely to the use of this Site will be handled by the appropriate state or federal courts located in California, unless applicable law or a separately signed agreement provides otherwise.

Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Our failure to enforce any provision does not waive our right to enforce it later.

Contact Us

If you have questions about these Terms of Service, please contact:

Stiltz Lifts of California / Stiltz SoCal North

Address: 2393 Teller Road, Newbury Park, CA 91320
Phone: +1 323-839-4805
Email: [email protected]
Website: https://stiltzliftsofcalifornia.com